FAQ

Frequently Asked Questions

Delivery Time

We deliver across Pakistan within 3 to 5 business days. Orders are dispatched within 24 hours of confirmation, and you will receive a tracking number as soon as your parcel ships. Delivery to major cities (Karachi, Lahore, Islamabad) is typically faster.

Return Policy

Your satisfaction is our priority. If you are not completely happy with your purchase, you may return unused items in their original packaging within 7 days of delivery for an exchange or refund. Simply contact us via WhatsApp or our contact page to start a return.

Payment Methods

We offer Cash on Delivery (COD) nationwide, so you can pay when your order arrives. We also accept bank transfers and secure online payments via debit and credit cards through our encrypted checkout.

Order Tracking

Once your order ships, you will receive a tracking number via SMS and email. You can also use our Track Order page or contact us on WhatsApp with your order number for real-time updates on your delivery.